This privacy policy is an electronic record in the form of an electronic contract formed under the INFORMATION TECHNOLOGY ACT, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the INFORMATION TECHNOLOGY ACT, 2000. This privacy policy does not require any physical, electronic or digital signature.

This notice describes the privacy policy of Loadshare Networks Pvt. Ltd. By visiting www.loadshare.net, any of its affiliated URLs or Loadshare Rider App (collectively, “Loadshare Platform”), you are accepting and consenting to the practices described in this Privacy Notice.

When you use the Loadshare Platform, we collect and store your personal information which is provided by you from time to time. This allows us to provide services and features that most likely meet your needs, and to customize our Platform to make your experience safer and easier.

We use personal information to provide the services you request. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of your personal information. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Platform. We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

When you use our Loadshare Rider App, we may collect and store information about your location by converting your IP address into a rough geo-location or by accessing your mobile device’s GPS coordinates or course location if you enable location services on your device. We may use location information to improve and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your mobile device, but you will not be able to access all of our Services if you disable that feature on your mobile device.

Our Platform links to other websites/Websites that may collect personally identifiable information about you. Loadshare Networks is not responsible for the privacy practices or the content of those linked websites/Websites.

Our Platform has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

By using the Loadshare Platform and / or by providing your information, you consent to the collection and use of the information you disclose on the Platform in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

In accordance with Information Technology Act 2000 and rules made thereunder:
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at grievances@loadshare.net or write to our Grievance Officer at the following address: